At Manchester Honda (hereinafter referred to as “We”, “Us”, “Company”, “Our”, or “Ramani Automobile Private Limited”), privacy of individual is of primary importance & we take utmost care in handling any privacy information we collect from customers, users or visitors (hereinafter referred to as “You”, “Your”, “customer”, “user”, “visitor” or “data subject”). We give below our privacy policy, and this is applicable to our mobile applications, website, online purchase portal www.manchester-honda.co.in. (hereinafter collectively or individually, as the case may be, referred to as “Platform”). Any information collected by any source other than our platforms shall not be a part of this privacy policy.
Personal / Sensitive information
Manchester Honda does not collect any personal or sensitive information without the knowledge and consent of the data subject. Grant of access permission shall amount to your consent. You are not required to provide us with any Personally Identifiable Information as a visitor.
We may offer additional services / facilities / features to you as a User of our Platform or a Customer on our Platform. These additional services / facilities / features shall be optional, and the data subject reserves the right to opt out of them at any stage. Further, to provide these additional services / facilities / features, we may require you to share personal information. We will seek your permission to access any such personal or sensitive information (such as but not limited to location access, phone book access, media files access etc.). You reserve the right to grant specific and limited access, as per your preference. You may change your preference at any time on our platform.
a. We may collect personal information (“Personal Information”) from You while You register and create an ‘Account’ and avail Services available through the Platform. This information may include Your picture, name, Email ID, contact number, your financial information, Your Vehicle Owner Information including but not limited to RTO registration details, chassis and engine numbers and any other information as may be required to create the Account and as supplied by You for the specific purpose of providing You Services.
b. In the event You make payments on the App via a payment gateway to complete any financial transaction on the App, we may collect and store Your credit card, debit card, bank account number and other financial information in accordance with applicable law. You acknowledge that the payment gateway may be provided by a third-party service provider, in which case applicable terms and use and privacy policy of such service provider shall be applicable.
c. In the event You create an Account using a Third-Party Account/credentials, we may receive Your Personal Information from such third parties in accordance with the privacy policy of third-party service providers. Such information received from the third parties at the time of accessing the App may include, and not be limited to, the user name, profile picture, e-mail address associated with that particular website/ application, any information that has been made public in connection with that App belonging to You and/ or any information or content the third party has the right to share with Us. By creating the Account using a Third-Party Account, you authorize Us to collect, store, use and retain such information and content in accordance with this Privacy Policy.
d. Location and Vehicle Information: For Manchester Honda to be able to provide vehicle specific services to you through its platform, we may seek consent to obtain your vehicle’s location information. We may further obtain information related to your vehicle, including without limitation, type of the vehicle, manufacturer and model number of the vehicle, battery information, vehicle faults, vehicle identification number (VIN), and any other vehicle information as may be required for Manchester Honda to be able to provide any vehicle specific services.
e. Phonebook, contacts, device location, SMS- and call-related data, inventory of other apps on the device, microphone, camera and other sensitive device or usage data: In order for us to be able to provide you the services/any additional services (such as Map, Trip Details, Geo Fence, Anti-theft alerts, unauthorised vehicle movement alerts, emergency contact SMS, Bluetooth for Android users, Music, SMS & Call Management etc), we may seek permission to obtain access to your phonebook, contacts, device location, SMS- and call-related data, inventory of other apps on the device, microphone, camera and other sensitive device or usage data. Our platform provides the data subject with an option to ‘delete account’. By exercising this option, all information submitted by the data subject shall be deleted by the Company.
Any personal information you submit through our request forms or online registration forms or any other form on our Platform is meant only for the intended purpose of that section in the Platform respectively. Any such information may be shared with authorized third-party service providers (such as insurer, financier etc) if you choose to opt-in for any such third-party services. By agreeing to opt in, you consent to such information being shared with the authorized third-party. By giving your contact details to us over any of our Platform or Walk-in etc., you agree to receive communication from us over email/SMS/Call/WhatsApp.
Manchester Honda also does not send unsolicited emails to data subjects of its Platform. Personal information entered via the Platform’s registration forms such as, query or feedback form, complaint form, RMI (Repair & Maintenance Information) form etc., is protected by high security standards at our partner Microsoft Azure southeast Asia data center servers & AWS (Amazon Web Services).
Microsoft Azure & AWS are leading cloud providers, and their data centers are GDPR compliant and they hold industry best security certifications, such as SOC2 and ISO27001, and provide encryption in transit and at rest, without any action required from our visitors. We use the information we collect about you to establish your account and provide Services, provide customized content to you, communicate with you to inform about our features and services, promotional messages and take action regarding unlawful or harmful activities. We may use your email address or phone number (if provided by you) to contact you regarding changes to the Services, system maintenance and outage issues, account issues, or otherwise to troubleshoot problems.
Non-Personal Information
a. Manchester may collect non-personal information (“Non-Personal Information”) from you through the platform when you visit and/ or use the Platform. Non-Personal Information is any information that does not reveal your specific identity, such as, browser information, internet protocol address, information collected through Cookies, details of your internet service provider, the date, time and duration of your usage of the Platform, pixel tags and other similar technologies, demographic information, etc. Our platform gathers some information automatically when you visit the platform and stores it in log files. We may collect certain information about your mobile device through which you have accessed the platform to facilitate, evaluate and verify your use of the platform.
b. Cookies
Our platform may store some information on your computer in the form of a “cookie” or similar file. These files allow the platform to tailor itself to reflect your listed or historical preferences. We may make agreements with third-party service providers to assist us in better understanding you. Through cookies, Web servers may log information such as IP address of your computer/proxy server that you use to access the Internet, your device type, operating system type, mobile device identifier, browser type, domain, and other system settings, the name of your ISP or mobile carrier etc. We use all of this information to analyze trends among our users, visitors, customers to help improve our platform experience. If you are uncomfortable with the collection of data through the use of cookies, we recommend disabling this feature through your browser preferences on website or delete cookies for the App. Most Web browsers allow web visitors to exercise control over such files on their computers by erasing them, blocking them, or notifying the visitor when such a file is stored. For Mobile apps, the phone device has similar functionalities to erase, Block, notify etc. You can any time go to your app settings in phone and delete the cookies/data associated with the app. You are asked to refer to your browser's/device’s instructions to learn about those functions.
Analytics
As a part of enhancing our platform & providing a good visitor experience for users, visitors, customers of our platform, we run analytics on our platform to analyze use of our content in-terms of content requested or downloaded and number of visits or hits. Data collected during this process is only used for identifying improvement possibilities and does not cater to any other purposes. Links to other websites
This Privacy Policy applies to the platform. The platform may contain links to other Apps / Websites of third-party service providers over which we have no control. These third-party Apps / Websites may have their own policies regarding privacy. We are not responsible for the privacy policies or practices of other third-party Apps / Websites which you access from our platform or through the Services. If you choose to visit an individual, a business or advertiser’s App / Website by “clicking on” on a third-party link from our platform, you will be directed to that third party’s App / Website. The fact that we link to any third-party App / Website or present an advertisement is not an endorsement, authorization or representation of our affiliation with that third party, nor is it an endorsement of any such third party’s privacy or information security policies or practices. Security
The security of your information is very important to us, but please be aware that no security measures are perfect or impenetrable, and no method of transmission over the Internet, or method of electronic storage, is 100% secure. As a result, whilst we strive to protect your personal information, we cannot ensure or warrant the security of any information which you send to us, and you do so at your own risk. You are requested to report any security violations to us at this email address: sqm@manchesterhonda.co.in
General Clauses
• The specific details of this brochure or any other form of printed communication that you are in possession with, does not apply to any particular product supplied or offered for sale. The manufacturers reserve the right to vary any specifications, including the colors and price, with or without notice at such times in such manner as deemed appropriate. Do note that major as well as minor iterations may be involved. This publication shall not constitute under any circumstances whatsoever - an offer by the Company to any individual.
• While all possible efforts are made to ensure the specification accuracy before printing, all brochures are prepared and printed several weeks or months in advance of actual distribution of all products and hence consequently cannot always immediately reflect either the changes in specification or in some isolated cases the provision of a particular feature. Hence, customers are always advised to discuss all specific details with the supplying Dealer, especially if a selection is dependent upon one of the features advertised.
• In no event shall our dealership be liable for any damages whatsoever, including special, indirect, incidental or consequential damages, arising out of or in connection with the use or performance of this brochure or any other printed communication you may access or your use of the content, even if advised of the possibility of such damages.
Claims
• Customers are also requested to note that the fuel consumption figures that are provided here are results obtained by Ramani Automobile Private Limited under the standard testing conditions. All these tests are conducted on a rolling test road using a standard version of the vehicle with only one rider and no additional or optional equipment. The actual fuel consumption may vary depending on how you ride, vehicle maintenance, the weather, the road conditions, tyre pressure, installation of accessories, cargo, rider and passenger weight, and other unforeseen factors
• You accept that if you do go ahead and make a purchase or enter into any kind of transaction, whether for payment or not, you did so entirely in reliance on your own skill and judgement and not on that of anyone else.
Copyright & Trademark
• All content published or otherwise accessible through this printed communication is protected by copyright. The Content, and the copyright in the Content, are owned or controlled by Ramani Automobile Private Limited, or our distributor or our distributor’s content suppliers.
• You may only use or reproduce the Content for your own personal and non - commercial use. The Content may not be otherwise used, reproduced, broadcast, published or retransmitted without the prior written permission of the copyright holder. You must abide by all copyright notices, information and restrictions contained in any Content on or accessed through this App/ web site and maintain such notices in the Content.
• The names associated with the products, services, partners and suppliers mentioned in this web site may be trade - marks of either Ramani Automobile Private Limited, or our dealership, its affiliates or business partners. You shall not use any trade - mark displayed on the web site without the express written consent of the relevant own er of the trade - mark.